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Secure, innovative, and flexible financial solutions.
Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs.
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Phone: 888.538.7378
Firstmark Services Solutions
Quality technology and services our clients can trust.
Customer Service
Loan Servicing
Portfolio Performance
Backup Servicing
Secure. Experienced. Focused.
A division of Nelnet, we are an investment-grade rated servicer that delivers innovative and flexible technology outsourcing and loan servicing solutions to consumer and private loan clients who are looking for a responsive, low-risk environment.
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Why Firstmark Services
We have experience you can trust. As part of a financially sound, publicly traded company, you can rely on our processes and people to deliver quality results.
Our Offerings
As an integrated package that spans the life of the loan, or as individual services flexible enough to meet your needs at any stage of the cycle, our solutions give clients the confidence, freedom, and flexibility to best serve their customers.