We rely on our industry knowledge and experience to drive constant improvement, enhance our technology, and deliver quality results – allowing you to focus on your core business and perform at your highest level. A division of Nelnet (NYSE: NNI), Firstmark Services is an investment-grade servicer offering secure and flexible financial services solutions over the life of a loan.

You can trust us to provide responsive, seamless, and personalized solutions. Our process for providing client solutions begins with active listening. A collaborative approach enables us to work with our clients to find answers that make sense for their unique loan products, markets, and institutional goals.

At Firstmark Services:

• We are dedicated to preserving client assets by providing expertise rooted in sound practice.
• We navigate complex regulations based on solid experience in compliance and risk management.
• We value customers, anticipate their needs, and exceed their expectations.
• We provide scalability, efficiency, consistency in service delivery, and flexibility in our platforms.
• We design our products and services specifically to meet the needs of consumer loan borrowers and the lenders who serve them.