Experience You Can Trust

• Multiple types of clients, including state agencies, regional and national banks, secondary markets, and wealth management companies.
• Since 1997, we have built strong partnerships and exceeded client expectations in managing the performance of private student loan and consumer loan portfolios.
• Systems and technology are designed uniquely for loan servicing.
• Continuously evolving to enhance the customer experience. In the coming months, customers will access our new innovative servicing platform through FirstmarkServices.MyLoanManager.com.
• An investment-grade rated servicer, providing evidence that risk will be effectively managed over the life of the serviced assets.
• Part of a publicly traded company with scale, support, and infrastructure. Our latest public investor reports, referencing our current aggregate volume and number of customers can be found at http://www.nelnetinvestors.com.

Firstmark Services is an operational division of Nelnet, Inc. (NYSE: NNI), headquartered in Lincoln, Nebraska. Formed in 1978, Nelnet has expanded from its core focus on student loans to become a diversified technology and educational solutions company.

To find out more, contact us:

Phone: 877.303.0533
Email: FirstmarkInfo@FirstmarkServices.com